E-Signature Trust & Security
We travelled across Europe with the Dropbox team to explore perceptions and attitudes towards trust and security in the e-signature space.
Project Background: Citizen was tasked with understanding how specific markets respond to new developments in e-signature technologies. We met with a wide range of businesses across London, Paris and Berlin, to gain insight into the trust and security protocols behind their online signature processes.
Methodologies: In-Lab and Remote Research Interviews.